Custom AI Agents for Business

AI agents that triage email, research, file records, follow up and report back, built around your business and your rules.

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What we do

Inbox and executive assistant agents

Agents that triage several inboxes, find what still needs a reply, draft responses in your voice and keep a running to-do list.

Email-to-database agents

Agents that watch an inbox, classify each message, create or update records in tools such as Airtable or your CRM, and save attachments where they belong.

Research agents

Agents that gather information from the web and your systems and deliver a finished brief.

Operations agents

Agents that monitor inventory, orders, tickets or accounts and act on what they find.

AI agents go a step beyond automation. Instead of following a fixed script, an agent can read a situation, look up information, decide the next step within limits you set, and hand off to a person when it should.

Shiptronix builds practical agents for real business tasks, starting with narrow, well-defined jobs and expanding as they prove themselves. Every agent we build has clear boundaries, a record of what it did, and a person who can step in.

Signs you need AI Agents

  • Your team spends hours a day sorting and answering similar emails
  • Information arrives by email and someone retypes it into another system
  • Research and follow-ups fall behind because nobody has time
  • You want AI that completes tasks, not just a chatbot on your website

Who it is for

  • Teams that handle high volumes of similar emails or requests
  • Executives who want an assistant that handles triage, follow-ups and research
  • Operations teams that move information between inboxes, databases and files
  • Companies ready to move from AI experiments to AI that does real work

Not sure where to start? Tell us what is slowing you down and we will tell you honestly whether AI Agents is the right fit.

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How an engagement works

  1. Define the jobPick one task, define what good looks like, and set what the agent may and may not do.
  2. Build and tuneBuild the agent, connect it to the right systems, and tune its voice, tone and responses.
  3. PilotRun the agent alongside your team, review its work, and refine.
  4. ScaleExpand to more volume or new tasks once the agent has earned trust.

Frequently asked questions

What can AI agents do for a business?

Common uses include triaging and drafting email, filing information from emails and documents into business systems, qualifying and following up with leads, gathering research, and monitoring orders, inventory or tickets.

What is the difference between automation and an AI agent?

Automation follows a defined set of steps every time. An AI agent can make limited decisions and choose the next step within rules you set. Many projects use both.

Can an agent work with our existing systems?

In most cases, yes. Agents can connect to email, calendars, CRMs, databases, file storage and other business software.

How do we keep control?

Every agent runs within defined limits, logs its actions and can be paused. Sensitive actions such as sending email can require human approval.

Do agents get better over time?

They can. We give agents a written playbook of rules and capture your team's corrections, then review those corrections regularly and turn them into new rules you approve.

How much does an AI agent cost?

It depends on the task, the systems it connects to and the volume it handles. We estimate both build and running costs during design so you can compare them to the cost of the work today.

Can an AI agent hand off to a person?

Yes. Every agent we build has clear rules for when to pass a conversation or task to a member of your team.

Where should we start?

Pick one narrow, high-volume task with a clear definition of done. A focused pilot proves value quickly and shows where to expand.

Talk to us about AI Agents